A QR sticker at the threshold. A chat widget on your website. A pin on the public map. An AI agent acting for a visitor. One protocol behind all four. Visitors ask in eleven languages, in ten seconds. Operators see, route, and settle every signal.
Free forever · No credit card · 5-minute setup
10s
To scan and submit
11
Languages (RTL supported)
0
Apps to install
6
Industry packs, free
Purpose-built for healthcare, universities, hospitality, coworking, corporate offices, and shopping centers
Select your industry to see the hidden costs, and how to eliminate them in days.
Protect HCAHPS scores and JCI accreditation
See the real costStop silent member churn from unresolved issues
See the real costResolve guest issues before they become bad reviews
See the real costCampus-wide visibility for 30+ buildings
See the real costReplace Slack #facilities with something that actually works
See the real costCondition-based maintenance, not time-based rounds
See the real costThe problem nobody talks about
Most building problems never reach the people who can fix them. They fester in hallways and break rooms, invisible to management, expensive to ignore.
complaints never reach you
Half of unhappy occupants stay silent. They just stop caring.
Source: TARP / FacilitiesNet
of outsourced FM services lack performance metrics
You're paying vendors based on promises, not proof
Source: IFMA Foundation (2023)
every dollar you skip costs four to fix later
A dripping faucet today is a burst pipe tomorrow
Source: IFMA / Pacific Partners
How it works
Point any phone camera at a sticker. A feedback form opens in the browser. No app required.
Type a question and get an answer grounded in the building's knowledge base, in any of 11 languages. Or tap a rating, add an optional comment or photo. Completely anonymous.
Cleaning issue? Routes to your external contractor. Electrical? Your in-house team. You set the rules. The system does the triage.
Your team closes the issue. Trends, SLAs, and resolution data land on a live dashboard.
Works everywhere
Stick a QR code on anything your occupants interact with. They ask, report, or rate, and move on.
One platform, four perspectives
Work order systems track what staff report. TendedLoop captures what occupants experience, giving you independent verification of contractor performance. Per-vendor SLA scorecards replace guesswork with proof.
Integrations
Push events to Slack, create work orders in your CMMS, or query your data with AI. TendedLoop fits into your stack, not the other way around.
Get alerts in your Slack channels when feedback arrives or tasks change status. Acknowledge issues without leaving Slack.
Connect to 6,000+ apps with drag-and-drop automation. 6 triggers, actions, and searches built in.
Push issues to your CMMS or ticketing system via webhooks or Zapier. Works with any system that accepts incoming data.
Query facility data with natural language via Claude, Cursor, or any MCP-compatible tool.
Build custom integrations with signed JSON payloads and full event data.
FAQ
Pricing
One building is free forever. Add more as your portfolio grows.
Your internal team, 1 building
Free forever
Internal team + external contractors
/ month
1 building
Multiple contractors, SLA tracking
/ month
3 buildings included
+$99/bldg up to 5
Multi-vendor routing, contractor scorecards
/ month
10 buildings included
+$79/bldg up to 20
Unlimited vendors, white-label, full control
/ month
21+ buildings, volume discounts
All paid plans include a 14-day free trial. No credit card required.
Set up your first building in under 5 minutes. Every issue tracked, every contractor measured, every SLA verified.
Free forever for 1 building · Setup in 5 minutes · No credit card
Free forever · No credit card
