Real-Time Facility Feedback in Under 10 Seconds

Transform how your buildings communicate. QR-based feedback collection with smart routing ensures issues get to the right team instantly—no apps, no logins, no friction.

Get Started Free See How It Works

The Hidden Cost of Unreported Issues

Traditional facility management relies on complaints that rarely come. By the time you hear about a problem, it's already damaged the experience.

No Visibility

Issues go unreported because people don't know how to report them or think it's not worth the effort.

Slow Response

Manual routing and unclear ownership mean issues sit unresolved while tenant satisfaction drops.

Unhappy Tenants

Small problems become big frustrations. Tenants feel unheard, leading to dissatisfaction and churn.

Everything You Need for Modern Facility Management

A complete platform that connects occupants to technicians, turning every piece of feedback into action.

QR Code Feedback

Scan and report in under 10 seconds. No app downloads, no logins—just instant feedback.

Smart Routing

Issues automatically route to the right team based on type, location, and priority. No manual triage.

Real-Time Dashboard

Monitor live issues across all locations. See trends, track resolution times, and identify hotspots.

Mobile Task Management

Technicians receive and manage tasks on-the-go. Update status, add notes, and mark complete from any device.

Instant Alerts

Email notifications keep your team informed. Never miss a critical issue or urgent request.

Analytics & Reports

Data-driven insights help you make better decisions. Export reports and track KPIs over time.

How It Works

Four simple steps create a continuous loop of feedback and resolution.

STEP 1

Scan

Visitor sees a QR code near the amenity and scans it with their phone camera.

STEP 2

Report

Quick feedback form opens instantly. Select issues, add comments—done in 10 seconds.

STEP 3

Route

Smart routing automatically assigns the issue to the right technician based on rules you set.

STEP 4

Resolve

Technician completes the task, marks it done. The loop closes, ready for the next cycle.

Benefits for Everyone

TendedLoop creates value for facility managers and building occupants alike.

For Facility Managers

  • Real-time visibility

    See issues as they're reported across all locations in one dashboard.

  • Faster resolution times

    Smart routing eliminates delays. Issues reach the right person instantly.

  • Data-driven decisions

    Analytics reveal patterns, helping you allocate resources effectively.

  • Happier tenants

    Quick response to feedback improves satisfaction and retention.

For Building Occupants

  • No app needed

    Works instantly in any phone browser. Zero downloads required.

  • 100% anonymous

    No login, no personal information collected. Report freely.

  • 10-second submission

    Quick and effortless. Tap a few buttons and you're done.

  • Feel heard

    Your feedback goes directly to the team who can fix it.

10
seconds

Average submission time

0
apps

No downloads required

100%
anonymous

Privacy by default

24/7
monitoring

Real-time visibility

Built for Enterprise Facilities

TendedLoop works wherever people interact with shared spaces.

Commercial Offices
Corporate Campuses
Shopping Centers
Hotels
Education
Healthcare

Frequently Asked Questions

Get Started with TendedLoop

Choose your role and start your 14-day free trial. No credit card required.

1

Choose Your Role

Select how you'll use TendedLoop

For Operators

Facility managers & building operators

Manage buildings, collect feedback, route issues to technicians.

Click to select

For Tenants

Organizations in managed spaces

Access shared building data, view real-time amenity status.

Click to select

Request a Demo

See TendedLoop in action. Request a personalized demo today.

We'll reach out within 24 hours to schedule your personalized demo.