"Just Slack the office manager" works at 50 people. At 500+, messages get buried, issues get lost, and nobody can prove whether things are getting better or worse. TendedLoop fixes that — from inside Slack.
Free forever for 1 building · No credit card required
The problem
Of facility teams still use spreadsheets
Emails, group chats, sticky notes — issues get tracked in tools that were never designed for tracking. The result: no routing, no SLA data, no proof of improvement.
Gartner (2024)
Of remote-capable workers are hybrid
Reduced foot traffic means slower issue discovery. But when employees ARE in the office, expectations are higher. Conference room failures are disproportionately painful.
Gallup (2024)
Slack costs, so that's what they use
The real competitor isn't facility software — it's doing nothing. "Just use Slack" is free and already adopted. The problem: zero tracking, zero routing, zero analytics.
Your cleaning company says they did 3 rounds today — can you prove it?
External contractors report their own service levels. Without occupant feedback data, you negotiate renewals based on the vendor's word, not independent performance evidence.
IFMA Outsourcing Trends Report
The solution
TendedLoop alerts appear in your existing Slack channels. Your team acknowledges and resolves issues without leaving Slack. The dashboard is for analytics, not daily operations.
Restroom problems, kitchen cleanliness, temperature complaints — employees won't Slack these publicly. Anonymous QR feedback captures what Slack misses.
Track response times, issue categories, and facility trends across buildings. When leadership asks "how are we doing?" you have the answer — not a guess.
How it works
QR stickers in conference rooms, kitchens, restrooms, parking, elevator lobbies. Works on any phone — no app to install.
Office-specific issue types: AV/network failure, HVAC, cleaning, kitchen supplies, parking, access/door lock. Quick, anonymous, specific.
The right Slack channel gets an alert with location, issue type, and priority. Your team can acknowledge right from the Slack message.
Issues close with resolution data. Monthly reports show trends, response times, and recurring problems — data for vendor reviews and budget conversations.
Built-in features
Pre-configured for conference rooms, kitchens, restrooms, parking, lobbies, mail rooms. AV equipment status items for meeting rooms.
Alerts in your channels, acknowledgement from Slack. TendedLoop fits into your workflow — not the other way around.
Response time data for leadership reviews. Prove your facilities team is improving — or that your vendor contract needs renegotiation.
Unacknowledged conference room AV issues auto-escalate before the next meeting. No more "the projector was broken all week."
Okta, Azure AD, Google Workspace. Meets IT security requirements for enterprise procurement — no separate credentials.
25 people report the same broken coffee machine. One task. One priority signal. Zero notification spam.
ROI
Projected triage time saved
Projected monthly value (200+ employees)
Issue capture rate (vs. ad-hoc channels)
Of FM teams still on spreadsheets (Gartner)
Model: a 500-employee office that replaces ad-hoc Slack reporting with structured tracking, auto-routing, and vendor performance data could realize $1,500–5,000/month in operational value against a $249–499/month subscription.
Why TendedLoop
Slack #facilities
No tracking, routing, or analytics. Messages get buried. Can't prove improvement.
ServiceNow Workplace
$50K+/year, months to implement. Massive overkill for facility feedback.
OfficeSpace / Envoy
$3–10/desk/month. Facility feedback is a secondary feature, not core.
TendedLoop
Anonymous QR feedback for the issues nobody Slacks about. Alerts in your Slack channels. SLA data for leadership. Works inside Slack from day one. Starts free.
Pricing
One building is free forever. Add more as your portfolio grows.
For corporate offices, the product typically delivers $1.5K–5K/mo in monthly value — well above the subscription cost.
Your internal team, 1 building
Free forever
Internal team + external contractors
/ month
1 building
Multiple contractors, SLA tracking
/ month
Up to 3 buildings
Multi-vendor routing, contractor scorecards
/ month
Up to 10 buildings
Unlimited vendors, white-label, full control
Volume pricing
25+ buildings
All paid plans include a 14-day free trial. No credit card required.
Set up your first building in under 5 minutes. Works inside Slack from day one.
Free forever for 1 building · Setup in 5 minutes · No credit card